At Soshi Arts, we value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to ensure that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. This Privacy Policy describes how Soshi Arts manage personal information and respect your privacy. This policy may be amended from time to time.

1. Collection of Personal Information

As a visitor to our website, you might engage in some activities without providing any personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to place an order as a Soshi Arts customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.

2. Updating Your Personal Information

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, “My Account”, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

3. How Your Personal Information is Used?

Soshi Arts collects your information in order to provide best services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.

Soshi Arts may use this information to:

  • Process your financial transactions and service your order
  • Respond to customer service requests, questions and concerns
  • Send you requested product or service information
  • Keep you informed about special offers and services of and selected third parties
  • Administer promotions and notify you of important events
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service
  • Meet our research and product/service development needs and to improve our Site, services and offerings
  • Customize your experience, including targeting our services and offerings to you

In certain situations, Soshi Arts may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on Soshi Arts), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

4. Information Sharing with Service Providers

Soshi Arts uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose but if they do so then Soshi Arts is not liable for the same. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Soshi Arts. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

5. Data Retention

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at connect@soshiarts.in We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

6. Protection of Your Personal Information

The Personal Information that you provide in connection with the use of the site is protected in several ways. It resides on secure servers that only selected Soshi Arts personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to Soshi Arts. When you enter sensitive information (such as credit / debit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures to protect your Personal Information, we cannot guarantee its absolute security.

7. Grievance Redressal

In the event, you want to connect with Soshi Arts and/or have a general query regarding this Privacy Policy, you may contact our customer care on the below-mentioned information:

WhatsApp / Call : +91 9871912288
E-Mail : connect@soshiarts.in
Timings : Monday – Friday (10:00 AM – 6:00 PM IST)